Wednesday, 18 March 2020

Conflict Management

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Conflict Management


Conflict management refers to the long-term management of intractable conflicts.
A conflict can be internal or external.
Conflict is inevitable and often good. Getting the most out of diversity means oftencontradictory
values, perspectives and opinions.
Conflict helps to raise and address problems, energizes work to be on the most appropriate
issues, helps people "be real learn how to recognize and benefit from their differences.
Conflict is a problem when it hampers productivity, lowers morale, causes more and
continued conflicts or results in inappropriate behaviors.
There are many reasons for conflicts.
Similarly, there are many reasons to settle a conflict.
One must try to make only the positive use of a conflict and not vice versa.


Assertive: An assertive style of behavior is to interact with people while standing up for your
rights.
Compromise: A concept of finding agreement through communication, through a mutual
acceptance of terms.
Conflict: Actual or perceived opposition of needs, values and interests.
Negotiation: Negotiation is a dialogue intended to resolve disputes, to produce an agreement
upon courses of action, to bargain for individual or collective advantage, or to craft outcomes to
satisfy various interests.


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