Tuesday, 14 January 2020

Unit 5: Work Motivation

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Unit 5: Work Motivation

Motivation is the internal condition that activates behavior and gives it direction; energizes and directs goal-oriented behavior.

The challenge at work is to create an environment in which people are motivated about work priorities.

Too often, organisations fail to pay attention to the employee relations, communication, recognition, and involvement issues that are most important to people.

The first step in creating a motivating work environment is to stop taking actions that are guaranteed to demotivate people.

The next step is to identify and take the actions that will motivate people.

There are various theories to motivate people at work places.

A few techniques that can motivate people at work are making only the minimum number of rules and policies needed to protect the organisation legally and create order in the work place; publishing the rules and policies and educating all employees, developing guidelines for supervisors and educating them about the fair and consistent application of the few rules and policies, etc.


Abraham Maslow: Abraham Maslow was a psychologist who proposed a theory of human motivation for understanding behaviour based primarily upon a hierarchy of five need categories.

Hierarchical Categories: Maslow labelled the five hierarchical categories as physiological needs, safety and security needs, love (social) needs, esteem needs and the need for self-actualization.

McGregor: According to McGregor, people should be treated differently according to whether they are motivated by lower-order or higher order needs.

Motivation: Motivation is the process of rousing and sustaining goal-directed behaviour.

Theory X: Theory X assumptions are appropriate for employees motivated by lower-order needs.

Theory Y: Theory Y assumptions, in contrast, are appropriate for employees motivated by higher-order needs.

Essentials of Organisation Behaviour/Organisation Behaviour   


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