Sunday, 12 January 2020

Unit 1: Foundations of Organisational Behaviour

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Unit 1: Foundations of Organisational Behaviour

Organisational Behavior is the study and application of knowledge about how people, individuals, and groups act in organisations.

It does this by taking a system approach, i.e. , it interprets people-organisation relationships in terms of the whole person, whole group, whole organisation, and whole social system.

Its purpose is to build better relationships by achieving human objectives, organisational objectives, and social objectives.

Organisational behavior encompasses a wide range of topics, such as human behavior, change, leadership, teams, etc.

The human side of work is an important element in the functioning of an organisation.

Notes   OB is the study of human attitudes, behaviour and performance.

The essential features of OB include: three levels of analysis, distinct field of study, interdisciplinary in nature, use of scientific methods, focus on application, contingency thinking, subset of management, positive and optimistic, integrative in nature.

OB is important because it uncovers hidden aspects of organisation, explains and predicts behaviour, helps in acquiring people skills and wins the race, assists in formulating informed judgements.

OB is special because it combines the orientations offered by multifarious social sciences together into a single – very broad and very exciting – field.


Competencies: Through learning and experience, each person has acquired a unique set of skills for dealing with various situations.

Expectancies: Through learning, each person has acquired different expectations of being rewarded or punished for various kinds of behaviour.

Encoding: Each person has a unique way of perceiving and categorizing experience.

One person may see a situation as threatening while another sees it as challenging, and the way it is encoded determines the response Management: The process of getting things done effectively and efficiently through and with other people.

Organisational Behavior (OB): The study of human attitudes, behaviour and performance.

Organisations: Collections of people working together to achieve a common purpose.

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